From the Earth to Your Home

Privacy

Privacy Policy Last modified: 11/24/15

Venus Laboratories DBA Earth Friendly Products (“EFP” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.ecos.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect on this Website; in email, text and other electronic messages between you and this Website; through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website; and when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. It does not apply to information collected by EFP offline or through any other means, including on any other website operated by EFP or any third party; or any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e­mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@ecos.com.

Information We Collect About You and How We Collect It

Information We Collect: EFP (www.ecos.com) collects various types of information from all of its customers including visitors to www.ecos.com.

Active information collection: Certain information is collected from information which you provide to EFP, such as:

  • Information that you provide by filling in forms on our Website, which includes information provided at the time of registering to use our Website or completing a purchase through our Website.
  • Information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders.
  • Financial information for orders placed through our Website.

Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including: details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website. Information about your computer and Internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data and may include personal information; we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including enabling us to make your experience on our website better by estimating our audience size and usage patterns and to store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches, and recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies.

How We Use Your Information

EFP uses the information that is collected from Website visitors and customers to, among other things, better serve customers, improve the content of the Website, and customize the shopping experience for Website visitors and customers. Specifically, we use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts
    entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

EFP will not sell Website visitor information to any third party. EFP reserves the right to collect and share all data gathered from this website with third parties in connection with any contests, sweepstakes, promotions or other similar offers. Personal information is de-identified or destroyed securely when no longer required by EFP.

Disclosure of Your Information

EFP may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

EFP may share personal information described in this policy within the EFP Family. The EFP Family includes EFP Incorporated and our web shopping site affiliate. Any use of this information by the EFP Family will comply with the policies stated here.

Companies may be engaged by EFP to perform a variety of functions such as assisting with promotions or providing technical services for our Websites. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

EFP may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise EFP legal rights and defend against legal claims.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the EFP. You may opt-in by checking the relevant box on the form on which we collect data from you, by sending an email to info@ecos.com or at any other time by logging into the website and adjusting your preferences to receive promotional information from EFP to promote our own or third parties’ products or services. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the EFP as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at info@ecos.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@ecos.com

Data Security

EFP Website security is a priority. EFP continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

The site, www.ecos.com, uses industry-standard encryption technology to provide for the security of vital information. Our Website is certified by Geotrust, which verifies that our Website is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Links to Other Sites

EFP tries to make sure that all links on the Website send you to a helpful and reliable place on the Internet, but we are not responsible for the content of these other websites or their privacy practices. We may also have “plug-ins” (such as the Facebook “Like” button) to third party sites or offer login (such as log in with Facebook) through a third party account. Third party plugins and login features, including their loading, operation and use, are governed by the privacy notice and terms of the third-party providing them.

Information Transferred Outside Your Country or Jurisdiction

Your personal information is collected by EFP in the United States, where it is stored and processed. The United States may have data protection laws that differ from those in your country or the jurisdiction in which you provided your information to us on the Website. When your personal information is transferred to the United States, we transfer the information in compliance with applicable data protection laws.

By using EFP’s Website or otherwise providing information to EFP on the Website, you agree to the transfer of your personal information to EFP in the United States as described in this Privacy Policy.

Changes to Our Privacy Policy

EFP may update this policy from time to time. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. Notice of any material changes in the manner in which EFP handles personally identifiable information under this policy will be provided on the Site.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Venus Laboratories Inc., DBA Earth Friendly Products 11150 Hope St. Cypress, CA 90630 or info@ecos.com or via our toll-free number: +1.800.335.ECOS (3267)